Returns & Exchanges
At Imbue, we want your home to feel perfectly curated. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.
Attach the Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your box.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing